Privacy Policy

At Maslyanaya Grusha Tourism, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Subscribe to our newsletter
• Fill out a contact form
• Register for a tour or service
• Participate in surveys or promotions
• Communicate with us via email, phone, or social media

The types of personal information we may collect include:

• Full name
• Email address
• Phone number
• Mailing address
• Payment information (when booking services)
• Travel preferences and requirements
• Emergency contact information

Automatically Collected Information

When you visit our website, certain information may be automatically collected through cookies and similar technologies, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on those pages
• Referral sources
• Device information

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process and confirm your bookings
• Send you newsletters, updates, and promotional materials
• Respond to your inquiries and provide customer support
• Customize your experience on our website
• Analyze usage patterns to improve our website and services
• Comply with legal obligations
• Prevent fraudulent activities and ensure security

Information Sharing and Disclosure

We may share your personal information in the following situations:

• Service Providers: We may share information with third-party vendors, service providers, and contractors who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
• Travel Partners: To fulfill your bookings, we may share necessary information with hotels, transportation providers, local guides, and other travel partners.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
• With Your Consent: We may share your information with third parties when we have your consent to do so.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to rectify or update inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to restrict or object to processing of your information
• The right to data portability
• The right to withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided at the end of this Privacy Policy.

Marketing Communications

You can opt out of receiving our marketing emails at any time by clicking the "unsubscribe" link included in our emails or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you service-related communications.

Cookies and Similar Technologies

Most web browsers are set to accept cookies by default. You can choose to set your browser to refuse cookies or to alert you when cookies are being sent. Please note that some parts of our website may not function properly if you disable cookies.

Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take necessary actions.

Third-Party Links

Our website may contain links to third-party websites and services that are not owned or controlled by Maslyanaya Grusha Tourism. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of those third parties.

International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from the laws of your country. By using our website or providing us with your information, you consent to such transfers and processing.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: